Privacy Policy

1. Introduction

BuildYourLicense, LLC (“we”, “us”, or “our”) provides this Privacy Policy to explain how we collect, use, store, and disclose personal information when you use our websites, applications, and related services (the “Services”). By accessing or using the Services, you agree to this Privacy Policy and our Terms of Service. If you do not agree, please discontinue use.

2. Information We Collect

3. How We Use Information

• Provide Services: register/authenticate users, deliver learning features, track progress
• Personalize Experience: recommend content, identify weak areas
• Process Payments: subscriptions, invoices, and refunds
• Support: troubleshoot issues, respond to requests, send important notices
• Improve Product: analyze usage, optimize features, monitor performance
• Security & Fraud Prevention: detect abuse and protect accounts
• Legal Compliance: meet regulatory requirements and enforce Terms

4. Third-Party Services & Sharing

• No sale of personal information for money.
• Limited sharing as necessary to provide the Services.
• Disclosure may occur to comply with laws, protect users, prevent fraud, or enforce Terms.
• In a merger, acquisition, financing, or bankruptcy, data may be transferred as permitted by law.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enable features, remember preferences, analyze usage, and improve performance.

• Essential: login and core functionality (cannot be disabled)
• Functional: preferences and settings
• Analytics: usage insights and product improvement
• Performance: diagnostics and stability

We use Google Analytics to understand how many people visit the site and which pages and features they use (for example, page views, sign-ups and practice sessions). Google Analytics sets cookies and receives your IP address and device/browser information; we do not send your name, email or answers to Google Analytics. Learn how Google uses this data at policies.google.com/technologies/partner-sites. You can opt out with the Google Analytics opt-out browser add-on.

You can control cookies through browser settings. If disabled, some features may not function properly.

6. Data Security

• SSL/TLS encryption in transit
• Industry-standard password hashing and access logging
• Least-privilege access for staff
• Security monitoring, audits, and timely patching
• Breach response procedures and legally required notifications

No system is 100% secure; we cannot guarantee absolute security.

7. Data Retention

• Account data: typically deleted within ~30 days after account deletion (unless law requires longer retention)
• Learning data: retained up to 1 year after subscription expiry for reactivation
• Payment/tax records: retained up to 7 years
• Logs & diagnostics: retained ~90 days
• Cookies: retained 1–24 months depending on type

8. Your Privacy Rights

Depending on your jurisdiction (e.g., GDPR, CCPA/CPRA), you may have rights to:

• Access / Correction / Deletion of your personal information (subject to legal exceptions)
• Restriction / Objection to certain processing
• Data Portability in a structured, machine-readable format
• Do Not Sell or Share: we do not sell personal information; if cross-context behavioral “sharing” is introduced, you can opt out
• Withdraw Consent at any time (without affecting prior lawful processing)

To exercise rights, contact us at support@buildyourlicense.com. We may need to verify your identity before fulfilling requests.

9. Children’s Privacy

The Services are intended for adults (18+). We do not knowingly collect personal information from children under 13 (or the minimum age in your jurisdiction). If you believe a child has provided personal information, please contact us for deletion.

10. International Data Transfers

Your information may be processed in the United States and other countries that may have different data protection laws than your country of residence. By using the Services, you consent to such transfers as permitted by applicable law.

11. Links to Third-Party Sites

Our Services may include links to third-party websites or services. We are not responsible for their content or privacy practices. Please review their policies before providing personal information.

12. Account Deletion

You may request deletion of your account by contacting us at support@buildyourlicense.com. We may implement a short cooling-off period to prevent accidental or fraudulent deletion. Once permanently deleted, your account and related data cannot be recovered. Certain records (e.g., payment/tax or fraud-prevention logs) may be retained as required by law. Community contributions (e.g., posts/comments) may remain visible but anonymized.

13. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will notify you (e.g., via email or in-app notice). Unless otherwise required by law, updates take effect upon posting. Your continued use of the Services after updates constitutes acceptance of the revised Policy.